Terms

By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree, please refrain from using our website or services.

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1. About Us

Bordertown Cafe and Restaurant is a restaurant offering dine-in, takeaway, and online ordering services. Our website is operated for informational purposes and to facilitate orders and reservations.

2. Orders & Payment

All orders are subject to availability. We reserve the right to refuse or cancel any order at our discretion. By placing an order, you confirm that the details you provide are accurate. Payment is due at the time of ordering unless otherwise agreed.

3. Pickup & Delivery

Estimated pickup and delivery times are provided as a guide only and may vary due to demand or other factors. We are not liable for delays outside our reasonable control. Delivery availability and minimum order values may apply depending on your location.

4. Cancellations & Refunds

Once an order has been accepted and preparation has begun, cancellations may not be possible. If there is an issue with your order, please contact us as soon as possible and we will endeavour to resolve it to your satisfaction, which may include a replacement or store credit at our discretion.

5. Allergens & Dietary Requirements

Our kitchen handles a range of ingredients including common allergens such as gluten, dairy, eggs, nuts, and seafood. While we take care to accommodate dietary requirements, we cannot guarantee that any item is completely free from allergens. Customers with severe allergies should notify staff before ordering.

6. Reservations

Reservation requests submitted through our website are subject to availability and are not confirmed until you receive acknowledgement from us. We reserve the right to cancel or modify reservations in exceptional circumstances, with reasonable notice provided where possible.

7. Website Use

You agree to use our website for lawful purposes only. You must not attempt to disrupt the operation of our website, gain unauthorised access to any part of it, or use it to transmit harmful or offensive content.

8. Intellectual Property

All content on this website — including text, images, logos, and design elements — is the property of Bordertown Cafe and Restaurant or its licensors and is protected by copyright law. You may not reproduce or use our content without prior written consent.

9. Limitation of Liability

To the extent permitted by law, Bordertown Cafe and Restaurant is not liable for any indirect, incidental, or consequential loss arising from use of our website or services. Our total liability in connection with any order shall not exceed the value of that order.

10. External Links

Our website may contain links to third-party websites for your convenience. We have no control over those sites and accept no responsibility for their content, privacy practices, or availability.

11. Changes to These Terms

We may update these Terms and Conditions at any time. The current version will always be published on this page with an updated date. Continued use of our website or services constitutes acceptance of any changes.

12. Governing Law

These Terms are governed by the laws of South Australia, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of South Australia.